SNMP

The Simple Network Management Protocol (SNMP) is a protocol used to monitor network performance and certain aspects of network devices.

To monitor Corente Services Gateways with SNMP, you complete the SNMP tab and the Alerts tab in the Location form. You must also use two tools that are available in the SNMP category of the App Net Manager domain directory:

To determine how you will configure SNMP for use with your Corente Services network, review the following summary of the procedure you will need to complete:

  1. Identify the SNMP MIBs and MIB objects that provide the information you need to monitor.

    You can view the MIBs that are available for use with a Corente Services Gateway by accessing Gateway Viewer and opening the Download page. Each MIB is listed on this screen with a corresponding text file that you can download. This text file contains the definitions of all objects (for example, SNMP variables) within that MIB.

  2. After identifying the MIBs and MIB objects that provide the information you need, you must then create logical groups of these MIBs and MIB objects on the SNMP Views interface.

  3. Identify the Corente Services Gateways you will be monitoring (if using SNMP v1 or v2) or the users who will be monitoring the Corente Services network (if using SNMP v3).

    • If using SNMP v1 or v2, assemble these Locations into logical groups and give each group a name. Administer an SNMP Community for each group. This requires configuration on the machine that will be performing the polls/receiving the traps.

    • If using SNMP v3, administer user accounts on the SNMP Users interface.

  4. Identify the IP addresses of the machines that will be performing the SNMP queries/receiving the SNMP traps (the SNMP Managers). Create User Groups on the User Group tab of the Location form for these machines. For SNMP Managers that are receiving traps, they must each be placed in their own User Group.

  5. You must make sure that the User Groups containing the SNMP Managers can access this Corente Services Gateway. This may require the configuration of special tubes to this Location.

    • To allow local computers on the Corente Services Gateway’s LAN the ability to monitor this Corente Services Gateway, modify the LAN to Location tube on the Partners tab of the Location form or with the Tubes Wizard.

    • To allow remote computers behind a Location partner the ability to monitor this Location gateway, you can create a specific tube from a remote User Group to the local Location LAN Address.

    Any Firewall Policy that is configured between an SNMP Manager's User Group and this Corente Services Gateway must allow the SNMP Firewall Service over the connection.

  6. Combine the information compiled in the previous steps and decide which views must be used to access which SNMP Communities (if using SNMP v1 or v2) and which SNMP Users require the use of which views (if using SNMP v3). Also, decide which SNMP Managers and their respective User Groups need access to which communities (v1/v2) or which users will be using each SNMP Manager and its respective User Group (v3).

    Complete the configuration of SNMP by providing this information on each SNMP tab of the Location form for each Corente Services Gateway that will be monitored.

  7. Finally, if you are using SNMP traps, you must enable the alerts you would like traps sent for on the Alerts tab of the Location form for each Location.